Coleambally Irrigation
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After Hours/Emergency Contact: 0427 544 269
Brief Overview Strategic Plan 2018-2023 Corporate Structure Coleambally Irrigation Area Coleambally Township
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About Us Brief Overview Strategic Plan 2018-2023 Corporate Structure Coleambally Irrigation Area Coleambally Township Our Story Customers Delivery Entitlement Fact Sheet Forms Policies Schedule of Charges Water Trading Waterways Careers Environment Annual Compliance Report Biodiversity Initiatives Bitterns in Rice Environmental Protection Licence Environmental Water Delivery Pollution Incident Response Management Plan Water Quality Weather News Media Releases Member Newsletters Industry links Dept of Industry MDBA National Irrigators’ Council NSW Irrigators’ Council WaterNSW WaterMart
Coleambally Irrigation
After Hours/Emergency Contact: 0427 544 269
CICL Update May 2019
CICL Update May 2019

CICL Update May 2019

This newsletter provides Members with an update on key water issues affecting CICL and its Members’ businesses.

Read More
Newsletter, Water-use Limit, CICL Strategic Plan, Piezometer Damage, Foreign Ownership, Basin PlanTherese Chauncy15 May 2019
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy15 May 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy1 May 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy15 April 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy1 April 2019Allocation
CICL Update March 2019
CICL Update March 2019

CICL Update March 2019

This newsletter provides Members with an update on key water issues affecting CICL and its Members’ businesses.

Read More
Newsletter, Water-use Limit, CICL Strategic Plan, Piezometer Damage, Foreign Ownership, Basin PlanTherese Chauncy22 March 2019
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy15 March 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy4 March 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseMichael Wilson15 February 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy1 February 2019Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy18 January 2019Allocation
CICL Update January 2019
CICL Update January 2019

CICL Update January 2019

This newsletter provides Members with an update on key water issues affecting CICL and its Members’ businesses.

Read More
Newsletter, Water-use Limit, CICL Strategic Plan, Piezometer Damage, Foreign Ownership, Basin PlanTherese Chauncy14 January 2019
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy18 December 2018Allocation
CICL Update December 2018
CICL Update December 2018

CICL Update December 2018

This newsletter provides Members with an update on key water issues affecting CICL and its Members’ businesses.

Read More
Newsletter, Water-use Limit, CICL Strategic Plan, Piezometer Damage, Foreign Ownership, Basin PlanTherese Chauncy14 December 2018
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy3 December 2018Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy15 November 2018Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy1 November 2018Allocation
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy15 October 2018Allocation
CICL Update October 2018
CICL Update October 2018

CICL Update October 2018

This newsletter provides Members with an update on key water issues affecting CICL and its Members’ businesses.

Read More
Newsletter, Water-use Limit, CICL Strategic Plan, Piezometer Damage, Foreign Ownership, Basin PlanTherese Chauncy12 October 2018
Allocation Announcement
Allocation Announcement

The NSW Department of Industry have today announced there is no increase in allocation for the General Security entitlement holders. Therefore the allocation remains at 7% for the Murrumbidgee Valley.

Read More
General, Media ReleaseTherese Chauncy2 October 2018Allocation
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Coleambally Irrigation Co-operative Limited
ABN 75 951 271 684

Registered office
7 Brolga Place, Coleambally NSW 2707

Postal address
PO Box 103, Coleambally NSW 2707

Contact

Phone: 02 6954 4003
Fax: 02 6954 4321
Email: enquiries@colyirr.com.au 

Emergency contact number (water orders) 0427 544 269
Complaints: 02 6954 4003
Waterways water ordering system: 1300 850 105

Send us a Message
Website Enquiry
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Name
Thank you!
 

©Copyright 2018 - Coleambally Irrigation Co-operative Limited

Terms of Use

Privacy Policy

CICL Privacy Policy

1. Purpose of the Policy

Coleambally Irrigation Co-operative Limited (CICL) recognises the importance of protecting the privacy of the personal information it collects. CICL respects individual rights to privacy under the Privacy Act 1988 (Cth) (the Act) and is required to comply with the Australian Privacy Principles (2014).

This Privacy Policy describes how CICL collects, uses, discloses and manages personal information.

The Privacy Policy also applies to Coleambally Irrigation Mutual Co-operative Limited (CIMCL), Aquilex and WaterMart™.

2. Personal Information

This policy assumes ‘personal information’ has the meaning given in the Act which in summary is as follows:
‘information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.’

3. Collection of personal information

CICL collects or holds information about individuals which includes staff, directors, members and customers which is essential to the operation of its business which includes but is not limited to:

provision of water delivery services and drainage services to its members and customers
management and operation of irrigation works and assets and infrastructure for the supply of water
the operation of its registers for land, water and delivery entitlements
administration of its entitlements contract with members and customers
the operation of WaterMart™
the facilitation of payment of Government funding to members and customers.
provision of agricultural services as the Board may determine.
CICL also collects the personal information of contractors and consultants as part of its routine business operation.

Individuals have the right to anonymity or can provide a pseudonym when contacting CICL, unless it is impracticable or identification is a legal requirement.

The personal information CICL may collect and hold includes, but is not limited to:

Name, date of birth and contact details
Trading name and or company details including ACNs
Business and financial data include ABNs
Bank account and credit card details
Details of security interests in members’ contractual rights
Landholding information including land titles, area, LWMP related projects (i.e. EM-31, whole farm plans),soil types, groundwater information including groundwater levels, water use and crop types
Details of WaterWays (Rubicon water ordering system) login information
Details of annual allocation trading, entitlement transactions and transformations
Water entitlement and delivery entitlement numbers of entitlements held in the Members register
Details of member’s shares held
Details of property transactions
Records of correspondence and meetings with individuals which may include unsolicited personal information
Curriculum Vitae, qualifications and licences relevant to employment or employment applications
Tender information and details of contractors and their employees including insurance cover.
CICL may also collect personal information from Government agencies or departments, title search agents, where it is required to provide services to individuals.

CICL is required to collect certain personal information under laws including but not limited to the following:

The Water Act 2007 (Cth) and associated legislative instruments which requires disclosure of data to the Bureau of Meteorology
The Australian Competition and Consumer Commission’s information requestions under the Water Act 2007 (Cth) and the Competition and Consumer Affairs Act 2010 (Cth)
The Water Management Act 2000 (NSW) including CICL’s Combined Water Supply Work Approval and water Use Approval, issued under the Water Management Act 2000
CICL’s Environment Protection Licence under the Protection of the Environment Operations Act 1997 (NSW)
The Co-operatives Act 1992 (NSW).
Co-operatives National Law

4. Purpose of collecting, holding, use or disclosure of personal information

Key reasons why CICL collects, holds, uses and discloses personal information include:

To communicate with the individuals.
To allow CICL to supply its business services to its members and customers
To allow CICL to deliver government funding programs to its members and other programs/activities which members and customers may be involved in
To provide members and customers with access to protected areas of its website
To provide members and customers with information about its products and services
To allow account management, including billing and payment processing For business planning which may include data analysis, policy development marketing and research and development
To comply with any legislative requirements or conditions on CICL’s licences.

5. Access to and correction of personal information

Any individual whose personal information is held by CICL may request access to that information by contacting CICL via email, telephone, in person or in writing. CICL reserves the right to verify the identification of individual(s) requesting information. CICL will endeavour to provide individuals with information they are entitled to by a suitable method (for example by emailing, mailing or personal inspection). Where CICL is not required to provide the personal information CICL will provide the reasons why. No fee will apply to a request for personal information; however CICL reserves the right to charge a fee to recover the costs of retrieving the personal information in accordance with CICL Rule 131 (Notices)

Personal information can be updated or corrected by contacting CICL at the contact details below.

Members and Customers can correct their contact information by completing the Customer Communication Form.

6. Disclosure of personal information (including to overseas recipients)

CICL may disclose personal information;

To its representatives, contractors or third party service providers engaged by CICL to provides services, including computer/software hosting, infrastructure/works, consultancy, billing, financing, data collection and research and development
To meets its licence and compliance obligations including reporting and registration
With the consent of an individual or their legal representatives on the individual’s behalf
Where required or authorised by the law.
CICL stores personal information in electronic form using cloud-based services this may include the storage of personal information overseas.

7. Storage and security

Personal information collected is stored in a range of ways, including on CICL information technology systems and databases or in paper based files.

CICL has in place internal security systems to protect the information from misuse, interference or loss and also from unauthorised access, modification or disclosure.

8. Complaints and questions

Complaints or questions about CICL’s Privacy Policy, or if an individual believes CICL has breached its Privacy Policy, the individual should contact the Company Secretary at the contact details below.

CICL will record all complaints, after receiving a complaint CICL will:

Appoint a staff member to investigate the complaint/issue
CICL may request further information to improve its understanding of the complaint/issue
Take appropriate corrective actions to resolve the compliant or rectify the issue
Write to the individual to communicate the action(s) taken.

CICL Rules 129 and 131 also provide for dispute resolution and the establishment of a dispute’s committee.

9. Changes

In the event CICL changes its Privacy Policy the updated policy will be available from CICL’s website www.colyirr.com.au.

10. Contacting CICL

For further information, please contact CICL.

7 Brolga Place/PO Box 103
Coleambally NSW 2707
Phone 02 69544003
Facsimile 02 6954 4321
Email cosec@colyirr.com.au

Terms of Use

In this policy, “us”, “we”, or “our” means

Coleambally Irrigation Co-operative Limited., operators of this website.

These terms of use govern your use of and access to this website.

We may change part or all of the Terms at any time. The most current Terms will always be posted on the website. Your subsequent or continued use of this website will constitute your acceptance of any changes made to these terms. If you object to any of the terms in this document, or to any changes made to them, your only remedy is to immediately cease use of and access to this website.

These terms were last updated on 29 April 2018.

GENERAL TERMS

1. JURISDICTION

These terms shall be construed in accordance with and governed by the laws of New South Wales, Australia. You consent to the exclusive jurisdiction of the courts in New South Wales to determine any matter or dispute which arises under these terms.

2. ACCESS

While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not make any representation or warranty that your access will be uninterrupted or error free. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to terminate your access to this website and prevent further access without warning or notice in response to breaches of this policy by yourself, breaches of any applicable laws, or suspicious activity.

3. CONDUCT

You must not use, or attempt to use this website:

in breach of any applicable laws of the State of New South Wales, Commonwealth of Australia, or local laws in your jurisdiction
to impersonate any person or entity
to solicit money, passwords, personal information or other property from any person or entity
to harm, abuse, harass, threaten, stalk, intimidate or offend any person or entity
to publish or facilitate publication of personal information of a third party without their consent
to publish or facilitate publication of material for which you do not have ownership, title, or consent from the owner or title holder to do so
to publish or facilitate publication of pornographic or offensive material
to publish or facilitate publication of material including viruses or other computer code, files, or programs designed to interrupt or damage the functionality of computer software or hardware
to publish or facilitate publication of advertising material for yourself or any other party without our express consent to do so
Breaching of these rules of conduct may result in termination of your access to this website and prevention of further access without warning or notice.

4. PRIVACY

Please review our Privacy Policy, which also governs your visit to this website, to understand our practices.

5. COPYRIGHT

Except where expressly provided to the contrary by these terms, you do not have any right, title or interest in or to any proprietary rights relating to the website.

This website may contain material that is protected by copyright, trade mark, and other laws. Except where expressly provided to the contrary, you may only reproduce and distribute the material on the website for your own personal, non-commercial use. Material published on or sourced from this website must not be used, stored, reproduced, published, altered or transmitted in any form or by any means in whole or in part without our prior written consent, with the following exceptions:

Where such use, reproduction, etc, constitutes Fair Use under the Copyright Act
Where such use, reproduction, etc, is undertaken by normal processes on your computer only (such as your web browser's cache).

6. THIRD PARTIES

Certain areas of this website may contain links to external websites. These external websites do not form part of this website and are not within our control. We do not accept any responsibility for the contents of any third party website.

Certain areas of this website may display third party advertising. Our display of this advertising should not be construed in any way as an endorsement or recommendation of the advertising network, advertiser, or their products or services.

Certain areas of this website may provide the ability to contact third parties. If you contact any third party as a consequence of visiting this website, we do not accept any responsibility for any communications or activity (including but not limited to business transactions) between yourself and the third party.

7. LIMITATION OF LIABILITY

Your use of this website is undertaken at your own risk.

To the extent permitted under the Trade Practices Act 1974 and other relevant legislation, this website and all information, content, materials, products and services included or otherwise made available are provided on an ‘as is’ basis, unless otherwise specified. We make no representations or warranties of any kind, express or implied, as to the accuracy of information on this website.

By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein, unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.

PURCHASING ONLINE

1. MINIMUM AGE AND LEGAL CAPACITY

Purchasing products or services on this website is restricted to individuals 18 years of age or older. Individuals below the age of 18 may have purchases made on their behalf by a parent or guardian.

Should we suffer any loss or damage as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who caused the order to be placed.

2. ACCURACY OF PRODUCT DESCRIPTION

All products and services listed on this website are described to the best of our abilities and using the information available to us at the time. Care is taken to ensure that this information is correct, but we cannot eliminate the possibility of:

Human error in entry of information
Incorrect information provided to us by suppliers or distributors Failure of suppliers or distributors to supply updated information to us
We reserve the right to change any information including but not limited to pricing, specifications, descriptions, or product names without notice.

3. PAYMENT

All orders on this website must be pre-paid before fulfilment. All orders are placed in Australian dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

In the case of offline payment, we will contact you to arrange payment. This process must be completed before your order can ship.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit, or cheque dishonour, we do not warrant that stock will be held until an alternate payment method is available or the original payment method made to function.

4. PRICES AND TAXES

Prices are displayed to Australian visitors of this website (unless otherwise marked) including GST if applicable to the product, and in Australian Dollars.

If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.

5. RETURN POLICY

In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:

The product proves faulty within 14 days of receiving the product and/or date of invoice
The product does not match its description as provided when sold
The product received is not the product ordered
The product has been damaged in transit
Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.

Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.

Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth). No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation.

6. TAX INVOICE

Upon completion of your order, we will supply a Tax Invoice to you in the form of an email. Please ensure that the email address you have provided us is correct.

7. SECURITY

We use industry-standard SSL encryption where applicable to protect the privacy of information in transit between this website, yourself, and our suppliers including payment gateways.

You acknowledge that the security of communications sent by electronic means cannot be guaranteed. You provide information to us via the internet at your own risk. We cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not wholly within our control.

8. LIMITATION OF LIABILITY

Under no circumstances will we be liable for any direct, indirect, incidental, consequential or other damages resulting from the purchase, delivery, use, or return of any product or service purchased from this website beyond the value of the item purchased, including but not limited to loss of profits or interruption to business.